This Privacy Policy covers how we, Lost Valley Retreat Center (“Lost Valley,” “Company,” “we,” “us,” and “our”), collect and use information about you and your personal information (“Personal Data,” “Personal Information”).
By accessing or using our website (“Site”) and SMS Service (“Services”), you agree on behalf of yourself (“You”) and any company, church, or organization that you represent that you have read and understand this Privacy Policy and that you acknowledge the collection, use, and disclosure of information as discussed below. If you disagree with this Privacy Policy, do not access or use our Site or Services.
Use of your Personal Information
To better provide services offered by Lost Valley, we may collect Personal Information such as your (a) first and last name, (b) mailing address, (c) email address, (d) phone number, (e) employer, and (d) employment history. We do not collect your personal information unless you voluntarily provide it; however, you may be required to supply certain personal information when you elect to use certain products or services. These may include (a) submitting a request for proposal, (b) signing up for marketing and free resource emails, (c) submitting a job application, and (d) submitting your credit card or payment information.
We only collect billing and credit card information if you utilize the Company’s event payment portal. This information is used solely to complete the transaction.
Lost Valley may collect and use your personal information in the following ways:
- To operate and deliver the services you have requested
- To provide you with the information you have requested
- To provide you with notices and updates about services you requested
- To tailor our website and content to user preferences
- To notify you about changes to our Site
Sharing Information with Third Parties
Lost Valley does not sell, rent, or lease its customer list to third parties. However, the Company may share data with other facilities within The Christian Retreats Network. The Company may also disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary such as: (a) to protect and defend the rights of the property of the Company or (b) to protect the personal safety of other users.
Tracking User Behavior
Lost Valley uses Google Analytics to help analyze how users use the Site. We may collect information using “cookies” to help personalize your online experience. A cookie is a text file placed on your computer by a web page server to collect standard Internet log information, including your IP address and visitor behavior information. Cookies are uniquely assigned to you and anonymously stored. The information generated is transmitted to Google and used by The Company to compile statistical reports on website activity and user behavior. You can accept or decline cookies. Most web browsers will automatically accept cookies based on previous actions, but you can usually modify your browser setting to decline cookies. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Company’s services or websites you visit.
Security of your Personal Information
The Company secures your personal information from unauthorized access, use, or disclosure using SSL Protocol. When personal information is transmitted, it is protected through the use of encryption. We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information.
Discontinuation of Email and SMS Communications
You can opt out of receiving certain promotional communications (e.g., emails or texts) from Lost Valley at any time by following the unsubscribe instructions in promotional emails, texting “STOP” in text messages, or emailing info@lostvalleyretreat.org. Please note that your opt-out is limited to the email address or phone number used and will not affect subsequent subscriptions.
Changes to this Policy
The Company reserves the right to modify this Privacy Policy occasionally. All changes will be effective immediately upon posting to our website. By continuing to use the Services after changes are posted, you agree to those changes. When we materially change this Privacy Policy, a notice will be conspicuously posted on our website, or we will otherwise provide notice to you.